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SMS Consent & Opt-In

Effective 2026-05-29

1. Who sends the messages

Program name: Inflect Insight Sign-In and Alerts
Operator (brand): Inflect Systems LLC
Messaging vendor: Twilio

Inflect Insight is a closed industrial-operations platform. Each user is pre-provisioned by their facility administrator before they can sign in; there is no public self-service sign-up. SMS is used to deliver one-time sign-in verification codes and optional operational alerts about the user's own facility.

2. How end users opt in

Opt-in is explicit and requires an affirmative action. On the public sign-in page at https://demo.inflect.bot/login (or a tenant-scoped equivalent), the user:

1. Enters their mobile phone number.
2. Actively ticks the consent checkbox, which is unchecked by default.
3. Clicks "Send me a sign-in code" to submit the form.

Only after the box is ticked and the form is submitted does the user receive their first SMS (a numeric sign-in code). The facility administrator cannot consent on a user's behalf.

3. The opt-in call-to-action (as shown to users)

The form below is a static, non-interactive reproduction of the consent call-to-action on the live sign-in page:

The exact consent checkbox label is:

4. Types of messages

• Sign-in verification codes (2FA). A short numeric code sent when the user requests to sign in. Required for account access.
• Operational alerts (account notifications). Notifications about the user's facility equipment state, shift digests, or invitations from the facility admin.

We do not send marketing or promotional SMS. We do not promote products, services, or third-party offers via SMS.

5. Message frequency & rates

Message frequency varies based on the user's activity — typically one sign-in code per sign-in attempt, plus any operational alerts the user has opted in to. Message and data rates may apply. Inflect does not charge for SMS itself.

6. Opt-out and help

Opt-out and help keywords are processed automatically. Case-insensitive; the entire message body must equal the keyword.

7. Privacy

Phone numbers and SMS opt-in consent records are handled per our Privacy Policy. We do not share or sell mobile information with third parties or affiliates for marketing or promotional purposes. Mobile opt-in and consent data is not shared with any third parties.

8. Contact

Operator:

See also: SMS Terms · Privacy Policy.